case study ead the Business Problem—Solving Case Study “The Philly311 Project: The City of Broth Computer science – Case study

ead the Business Problem—Solving Case Study “The Philly311 Project: The City of Brotherly Love Turns Problems into Opportunities (ATTACHED) Answer the questions at the end of the case and use the textbook information to write your answers for support. You can also use external sources to assist in elevating and supporting your answers. ***Case study is attached*** 1-Assess the importance of the Philly311 project for the city of Philadelphia and its citizens 2-Why was the Philly311 project so successful? What management, organization, and technology factors contributed to its success? 3-What risk mitigation strategies did Philadelphia use for its Philly311 project? How did they help?

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